Privacy Policy

We care about your privacy

Tri-County Line-X (“Tri-County Line-X,” “we,” “us,” or “our”) has prepared this Privacy Policy to explain what Personal Information (defined below) we collect, how we use and share that information, and your choices concerning our information practices. Through our mobile application (the “App”) and our website, we allow service providers to list, manage, quote, schedule, offer, and otherwise provide services sought, scheduled, or received by end customers. (Such services, including tricountylinex.com (the “Site”) and the App, are referred to collectively in this Privacy Policy as the “Service”).

This Privacy Policy explains what Personal Information (defined below) we collect, how we use and share that information, and your choices concerning our information practices. This Privacy Policy is incorporated into and forms part of our Terms of Service.

Before using the Service or submitting any Personal Information to Tri-County Line-X, please review this Privacy Policy carefully and contact us if you have any questions. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the Service.

PERSONAL INFORMATION WE COLLECT

We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:

Personal Information You Provide

We collect the following categories of Personal Information from you when you:

  • Identification Information: name, email address, phone number, mailing/billing addresses, and government identification documents (driver’s license, passport, or state ID).
  • Financial Information: Payment information is collected by our payment processors.
  • Biometric Information: facial geometry data for identity verification.
  • Communication Information: correspondence with us, questionnaires, surveys.
  • Commercial Information: purchase or browsing history.
  • Demographic Information: age, gender, income level.
  • Social Media Information: interactions with our social media pages.
  • Internet Activity Information: logs, cookies, device data, usage data, location data, email open/click data, Google account data (used solely for providing the service).

We also may collect certain Personal Information related to employees and customers of our business customers, strictly for providing services on their behalf.

COOKIES

We use cookies to operate and administer our Site, gather usage data, and improve your experience. You may control cookie preferences through your browser settings. Advertising networks may use cookies for targeted ads; you may opt out through the Network Advertising Initiative.

We honor “Do Not Track” browser signals where technically feasible.

 

HOW WE USE PERSONAL INFORMATION

We may use Personal Information to:

  • Provide the Service
  • Respond to inquiries
  • Send administrative information
  • Analyze user interaction
  • Maintain and improve the Service
  • Develop new products
  • Prevent fraud or misuse
  • Comply with legal obligations

We may also use aggregated information for business analysis and improvement.

Marketing

We may contact you about products or services we believe may interest you. You can opt out at any time via the unsubscribe link, account settings, or by contacting us.

SHARING AND DISCLOSURE OF PERSONAL INFORMATION

We may share Personal Information with:

  • Vendors and Service Providers: including hosting, IT, payment, CRM, marketing, and analytics providers.
  • Business Transfers: in mergers, acquisitions, or asset sales.
  • Legal Requirements: as required by law or to protect our rights.
  • Affiliates: controlled entities using data per this policy.
  • Other Users: where your actions make certain information publicly visible.

SMS PRIVACY POLICY

At Tri-County Line-X, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This SMS Privacy Policy explains how we collect, use, and protect your personal information when you engage with us through SMS communications.

Website: https://www.tricountylinex.com/
 Phone Number: +1(843) 874-7410
 Email: tricountylinex@gmail.com
 Address: 8410 Cross County Rd, Charleston, SC 29418

1. SMS Consent Communication

When you opt in to receive SMS communications, we collect your phone number and any necessary information to communicate via text. This information is not shared with third parties for marketing purposes.

2. Types of SMS Communications

If you opt in, you may receive:

  • Appointment reminders
  • Billing inquiries
  • Promotions or offers (if applicable)

Example Message:
 “Hello, this is a friendly reminder of your upcoming appointment with Tri-County Line-X on [Date] at [Time]. Reply STOP to opt out at any time.”

3. Message Frequency

You may receive up to 2 SMS messages per week based on your activity.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your carrier’s plan.

5. Opt-In Method

You may opt in:

  • Verbally with a representative
  • By submitting an online form
  • By filling out a paper form

6. Opt-Out Method

You may opt out anytime by replying “STOP” to any message or contacting us at +1(843) 874-7410.

7. Help and Support

For help, reply “HELP” to any message, contact us at +1(843) 874-7410, or visit https://www.tricountylinex.com.

8. Additional Options

You may choose not to opt in by not selecting the SMS consent option on our forms.

9. Standard Messaging Disclosures

  • Message frequency may vary.

DATA RETENTION

We retain Personal Information as long as reasonably necessary to fulfill service purposes, business needs, or legal obligations.

CALIFORNIA PRIVACY RIGHTS DISCLOSURES

California residents may request access to, or deletion of, their Personal Information by contacting us. We do not sell Personal Information.

To exercise these rights, contact:

Phone: +1(843) 874-7410
 Email: tricountylinex@gmail.com
 Address: 8410 Cross County Rd, Charleston, SC 29418

 

CHILDREN

Our Service is not directed to children under 18. If you believe we have collected information from a child, please contact us.

 

LINKS TO OTHER WEBSITES

Our Service may contain links to third-party websites. Their privacy practices apply when you visit those sites.

 

SECURITY

We implement reasonable security measures but cannot guarantee complete security for Internet transmissions.

 

INTERNATIONAL USERS

By using our Service, you consent to the transfer of your Personal Information to the United States.

 

YOUR CHOICES

Providing Personal Information may be optional. Contact us at tricountylinex@gmail.com to request updates or corrections to your Personal Information.

 

CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy at any time. Continued use of the Service constitutes consent to the updated terms.

CONTACT US

If you have questions about this Privacy Policy or our information practices, please contact us:

Tri-County Line-X
 8410 Cross County Rd
 Charleston, SC 29418
 Phone: +1(843) 874-7410
 Email: tricountylinex@gmail.com